The Canmore Museum and the Canmore NWMP Barracks Provincial Historic Site are governed by the Centennial Museum Society of Canmore, a non-profit, charitable organization registered in Canmore, Alberta.

As a non-profit organization operating within the Province of Alberta, all personal information held or collected by the Canmore Museum is governed by the Government of Alberta Provincial Privacy Act, which means that you will be informed of the purpose for which your information is being collected and how to exercise your right of access to that information.

Websites and apps associated with the Canmore Museum website do not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We only collect your personal for the following purposes:

  • To identify, register, communicate with, or determine the program eligibility of you or your organization, or to perform advanced analytics, provide tailored service, develop and evaluate new programs and services, and protect you and us against errors or fraud in your online application account.
  • To analyze how you use our website and improve your experience.
  • To promote our collections, exhibitions and programs, and partnerships and projects that advance our non-profit mandate to you.

We do not buy, sell, rent or share lists or personal information.

Most of the personal information we process is provided directly by you for one of the following reasons:

  • When you register for a program or event, or provide us with information as an applicant.
  • When you purchase an item in our Museum Shop, either online or in person;
  • When you create an account using our online donation and membership portal;
  • When you make an enquiry or provide public feedback;
  • When you subscribe to our e-newsletter;
  • When you participate in a survey or research project;
  • When you access museum-related websites or apps; or
  • When you respond to a Request for Proposal (RFP), Request for Quote (RFQ) or contracting services

Emails and other electronic methods used to communicate with the Canmore Museum are not secure unless it is specifically stated on a web page. Therefore, it is recommended that you do not send sensitive personal information, such as your date of birth, through non-secure electronic means.

Information collected from emails or web forms may be used for statistical, evaluation and reporting purposes.

Information on individual visitors is used by Canmore Museum employees who need to know the information in order to respond to your requests or to ensure the security of this system. We only share the information you give us with another community organization if your inquiry relates to that organization. We do not use the information to create individually identifiable profiles, nor do we disclose this information to anyone outside the organization named in the request.

Third-party social media
The Canadian Museum of History’s use of social media serves as an extension of its presence on the web. Social media account(s) are public and are not hosted on the Canmore Museum servers. Users who choose to interact with the Canmore Museum via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications you use to access them.

The Canmore Museum uses:

  • Facebook
  • Instagram
  • WordPress
  • Vimeo

Personal information that you provide to the Canmore Museum via social media account(s) is collected to capture conversations (e.g. questions and answers, comments, “likes”, retweets) between you and the Canmore Museum. It may be used to respond to inquiries, or for statistical, evaluation and reporting purposes. Comments posted that violate Canadian law will be deleted and disclosed to law enforcement authorities. Comments that violate our rules of engagement will also be deleted.

Google Analytics
We use Google Analytics to collect data on how you use our website (web analytics). Google Analytics makes your data anonymous by removing part of your IP address (the unique address that identifies your device on the Internet or a local network).
Google Analytics relies on cookies to collect information. Cookies used by Google Analytics will expire two years after your last visit to our website. For more information, consult the Google Analytics website.

Protecting the security of Canmore Museum websites
The Canmore Museum employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted the website, the date and time of the visit, and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Linking to non-Canmore Museum website content
Links to websites not under the control of the Canmore Museum are provided solely for the convenience of our website visitors. Visitors should research the privacy policies of these websites before providing personal information.